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Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge lump sum shipping costs of 4,90 € per order.

From a order value of 150.00 € onwards, we deliver shipments free of cost.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
The shipping costs are calculated according to shipping weight.

To 100 kg: € 49,-
Over 100 kg to 200 kg: € 79,-
Over 200 kg to 300 kg: € 99,-
Over 300 kg to 600 kg: € 199,-
Over 600 kg: € 249,-

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

We charge a lump sum shipping cost for deliveries to foreign countries as follows:

EU-Member-States: € 9,98
Switzerland: € 9,98
Liechtenstein: € 9,98

World-Zone 2 (San Marino, Andorra, Vatican City):
From 0 kg to 5 kg: € 14,16
From 5,001 kg to 10 kg: € 17,73
From 10,001 kg to 15 kg: € 21,30
From 15,001 kg to 20 kg: € 24,87
From 20,001 kg to 25 kg: € 33,20
From 25,001 kg to 30 kg: € 36,77
From 30,001 kg to 35 kg: € 40,34
From 35,001 kg to 40 kg: € 48,67
From 40,001 kg to 45 kg: € 52,24
From 45,001 kg to 50 kg: € 55,81
From 50,001 kg to 55 kg: € 59,38
From 55,001 kg to 60 kg: € 67,71
From 60,001 kg to 65 kg: € 71,28
From 65,001 kg to 70 kg: € 74,85
From 70,001 kg to 75 kg: € 78,42
From 75,001 kg to 80 kg: € 86,75
From 80,001 kg to 85 kg: € 90,32
From 85,001 kg to 90 kg: € 93,89
From 90,001 kg to 95 kg: € 97,46
From 95,001 kg to 100 kg: € 101,03

World-Zone 3 (Iceland, Norway, Albania, Bosnia and Herzegovina, Moldova, Montenegro, Macedonia, Serbia, Ukraine, Belarus):
From 0 kg to 5 kg: € 20,11
From 5,001 kg to 10 kg: € 29,63
From 10,001 kg to 15 kg: € 39,15
From 15,001 kg to 20 kg: € 48,67
From 20,001 kg to 25 kg: € 60,57
From 25,001 kg to 30 kg: € 70,09
From 30,001 kg to 35 kg: € 79,61
From 35,001 kg to 40 kg: € 93,89
From 40,001 kg to 45 kg: € 103,41
From 45,001 kg to 50 kg: € 112,93
From 50,001 kg to 55 kg: € 122,45
From 55,001 kg to 60 kg: € 136,73
From 60,001 kg to 65 kg: € 146,25
From 65,001 kg to 70 kg: € 155,77
From 70,001 kg to 75 kg: € 165,29
From 75,001 kg to 80 kg: € 179,57
From 80,001 kg to 85 kg: € 189,09
From 85,001 kg to 90 kg: € 198,61
From 90,001 kg to 95 kg: € 208,13
From 95,001 kg to 100 kg: € 217,65

World-Zone 4 (Turkey, Israel, Algeria, Egypt, Georgia, Lebanon, Russian Federation, Tunisia, Syria):
From 0 kg to 5 kg: € 39,15
From 5,001 kg to 10 kg: € 51,05
From 10,001 kg to 15 kg: € 62,95
From 15,001 kg to 20 kg: € 74,85
From 20,001 kg to 25 kg: € 112,93
From 25,001 kg to 30 kg: € 124,83
From 30,001 kg to 35 kg: € 136,73
From 35,001 kg to 40 kg: € 174,81
From 40,001 kg to 45 kg: € 189,09
From 45,001 kg to 50 kg: € 203,37
From 50,001 kg to 55 kg: € 217,65
From 55,001 kg to 60 kg: € 249,78
From 60,001 kg to 65 kg: € 265,25
From 65,001 kg to 70 kg: € 279,53
From 70,001 kg to 75 kg: € 293,81
From 75,001 kg to 80 kg: € 333,08
From 80,001 kg to 85 kg: € 348,55
From 85,001 kg to 90 kg: € 362,83
From 90,001 kg to 95 kg: € 377,11
From 95,001 kg to 100 kg: € 392,58

World-Zone 5 (United Arab Emirates, Canada, USA, Afghanistan, Armenia, Azerbaijan, Bahrain, China, Indonesia, India, Iraq, Iran, Jordan, North Korea, Kuwait, Kazakhstan, Sri Lanka, Mexico, Malaysia, Oman, Pakistan, Qatar, South Korea , Saudi Arabia, Singapore, Thailand, Taiwan, Uzbekistan, Bandgladesh, Vietnam):
From 0 kg to 5 kg: € 57,00
From 5,001 kg to 10 kg: € 83,18
From 10,001 kg to 15 kg: € 109,36
From 15,001 kg to 20 kg: € 133,16
From 20,001 kg to 25 kg: € 178,38
From 25,001 kg to 30 kg: € 202,18
From 30,001 kg to 35 kg: € 225,98
From 35,001 kg to 40 kg: € 279,53
From 40,001 kg to 45 kg: € 303,33
From 45,001 kg to 50 kg: € 327,13
From 50,001 kg to 55 kg: € 350,93
From 55,001 kg to 60 kg: € 416,38
From 60,001 kg to 65 kg: € 446,13
From 65,001 kg to 70 kg: € 481,83
From 70,001 kg to 75 kg: € 517,53
From 75,001 kg to 80 kg: € 553,23
From 80,001 kg to 85 kg: € 588,93
From 85,001 kg to 90 kg: € 624,63
From 90,001 kg to 95 kg: € 690,08
From 95,001 kg to 100 kg: € 737,68

World-Zone 6 (Australia, Namibia, Brazil, Angola, Argentina, Burkina Faso, Bermuda, Bolivia, Burundi, Botswana, Chile, Colombia, Costa Rica, Cape Verde, Ethiopia, Gabon, Ghana, Guadeloupe, Hongonk, Jamaica, Kenya, New Zealand, Panama, Peru, South Africa, Rwanda, Seychelles, Sierra Leone, Uganda, Venezuela, Uruguay, Togo, Senegal, Zambia, Paraguay, Nigeria, Liberia, Cuba, Cameroon, Congo, Honduras, Fiji, Ivory Coast, Ecuador, Dominican Republic):
From 0 kg to 5 kg: € 71,28
From 5,001 kg to 10 kg: € 114,12
From 10,001 kg to 15 kg: € 156,96
From 15,001 kg to 20 kg: € 199,80
From 20,001 kg to 25 kg: € 271,20
From 25,001 kg to 30 kg: € 314,04
From 30,001 kg to 35 kg: € 356,88
From 35,001 kg to 40 kg: € 428,28
From 40,001 kg to 45 kg: € 471,12
From 45,001 kg to 50 kg: € 513,96
From 50,001 kg to 55 kg: € 556,80
From 55,001 kg to 60 kg: € 628,20
From 60,001 kg to 65 kg: € 671,04
From 65,001 kg to 70 kg: € 713,88
From 70,001 kg to 75 kg: € 756,72
From 75,001 kg to 80 kg: € 828,12
From 80,001 kg to 85 kg: € 870,96
From 85,001 kg to 90 kg: € 913,80
From 90,001 kg to 95 kg: € 956,64
From 95,001 kg to 100 kg: € 999,48


If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
The shipping costs are calculated according to shipping weight.

Austria, Luxembourg, Denmark, Belgium, France:

To 100 kg: € 79,-
Over 100 kg to 200 kg: € 99,-
Over 200 kg to 400 kg: € 169,-
Over 400 kg to 800 kg: € 279,-
Over 800 kg: € 349,- 

Spain, Portugal, Italy:

To 50 kg: € 79,-
Over 50 kg to 100 kg: € 99,-
Over 100 kg to 200 kg: € 129,-
Over 200 kg to 400 kg: € 239,-
Over 400 kg to 800 kg: € 439,-
Over 800 kg to 1000 kg: € 549,- 
Over 1000 kg: € 625,-

Great Britain, Ireland:

To 50 kg: € 89,-
Over 50 kg to 100 kg: € 119,-
Over 100 kg to 200 kg: € 139,-
Over 200 kg to 400 kg: € 249,-
Over 400 kg to 800 kg: € 449,-
Over 800 kg to 1000 kg: € 569,- 
Over 1000 kg: € 649,-

Sweden, Finland, Norway:

To 50 kg: € 69,-
Over 50 kg to 100 kg: € 89,-
Over 100 kg to 200 kg: € 119,-
Over 200 kg to 400 kg: € 199,-
Over 400 kg to 800 kg: € 385,-
Over 800 kg to 1000 kg: € 475,- 
Over 1000 kg: € 549,-

Switzerland, Liechtenstein:

To 100 kg: € 89,-
Over 100 kg to 200 kg: € 119,-
Over 200 kg to 400 kg: € 239,-
Over 400 kg to 800 kg: € 389,- 
Over 800 kg: € 449,-

Bulky goods are marked as such in the item description.

Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.

Download products are sent to you as data via E-mail within 72 hours after concluding the contract (with an agreed advance payment after the time of your payment instruction).

The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 72 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).

Delivery periods

For goods customised according to customer requirements, the revised submission will be made within 3-5 days following conclusion of the contract, execution of the design work and delivery of the goods within 10-14 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 5 days, in case of foreign deliveries, within 7 - 10 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Cash on delivery (plus COD charges 6,90 € , furthermore, € 2,00 Is incurred as delivery charges, which you must pay not to us but to the delivery company directly)
-  Payment via SEPA direct debit
-  Payment via credit card
-  Payment via PayPal
-  Payment via PayPal Plus
-  Payment via paydirekt
-  Payment via Sofortüberweisung* [immediate transfer] [*Only valid in following countries: Germany, Austria, Great Britain, Italy, Spain, Belgium and France]

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via credit card
-  Payment via PayPal
-  Payment via Sofortüberweisung [immediate transfer]


Further details on payment

 

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

Deutsche Bank PGK Leer
IBAN: DE04 2857 0024 0015 9590 00
BIC: DEUTDE DB285

In case of questions, please contact us at the contact details mentioned in the Legal Notice.